IITSUPPORT

To Our Valued Customers

If you have any questions or concerns, please don't hesitate to contact us at
02 8677 4316 before completing your purchase.

Most Frequently Asked Question by Customers

Are your products genuine?
Is your company legitimate?
Do you sell brand-new products?
How can customers verify that we are a genuine business and not a fake store?

Our Answer

Yes. Innovative IT Support Pty Ltd, trading as IITSUPPORT, is a registered Australian company with ABN: 96 168 891 763 and has been operating for over 10 years.

All products sold by IITSUPPORT are 100% genuine and brand new, sourced only from authorised distributors.

Find Us on APPLE's Official Website

Your trust matters to us. Apple’s website confirmation ensures complete transparency and peace of mind when shopping with IITSUPPORT.

Important Information:
We kindly ask customers to contact us before placing an order to confirm current stock levels. Due to the busy season, availability may be limited, so we encourage you to get in touch before or immediately after placing your order to double-check stock. Please note that high-risk orders may be cancelled without prior notice. If you have any questions or concerns, please call us on 02 8677 4316 before completing your purchase.

What to Expect at Pickup

You will receive an email with detailed instructions once your order is ready for pickup.
In case of a delay exceeding 1–2 weeks, we will notify you promptly.

Pickup Address
Shop 5 & Shop 6
41-43 Dunmore Street
Wentworthville NSW 2145
Phone: 02 8677 4316

Pickup Hours

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: By special request (please contact us to arrange)

Important Notes:

We recommend confirming stock availability before placing your order to avoid any delays in processing.
Some items may be shipped directly from our warehouse.

Thank you for choosing us for your IT needs!