Your Privacy - IITSUPPORT

Your Privacy – Do Not Sell or Share My Personal Information

At IITSUPPORT, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

As outlined in our [Privacy Policy], we collect personal information from your interactions with us and our website, including through the use of cookies and similar technologies. This information may include browsing behaviour, device details, and other technical data used to help us improve your online experience.

We may share certain non-sensitive data with trusted third-party service providers — including advertising platforms — to deliver more relevant advertising content to you. These practices are conducted in accordance with Australian privacy law and are not considered "sales" of personal information under Australian standards.

Your Rights and Choices

Under Australian law, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of your personal information if it is inaccurate

  • Request not to receive targeted marketing or advertising

If you wish to opt out of personalised advertising or sharing of data for marketing purposes, you can do so by adjusting your browser settings, declining cookies, or contacting us directly.

We also honour browser-based opt-out signals such as the Global Privacy Control (GPC). If you visit our website with GPC enabled, we will treat this as a request to restrict the use of your personal information for targeted advertising and marketing purposes on that device and browser.

 

IITSUPPORT Privacy Policy

Effective Date: [Insert Date]

IITSUPPORT ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Name, address, phone number, and email address

  • Date of birth and payment details

  • Order history and purchase information

  • Device information (IP address, browser type, device ID)

  • Information collected through cookies and other tracking technologies

  • Any information you provide through contact forms, emails, or customer support

2. How We Collect Personal Information

We collect personal information directly from you when you:

  • Visit our website or store

  • Make a purchase

  • Contact us or engage with our customer support

  • Subscribe to our mailing list or promotions

  • Participate in surveys, competitions, or reviews

We may also collect information automatically through:

  • Cookies and website analytics

  • Third-party advertising or service integrations (e.g., payment providers)

3. Why We Collect and Use Personal Information

We collect and use your personal information for the following purposes:

  • To process and fulfil your orders

  • To manage your account and provide customer support

  • To improve our website, services, and product offerings

  • To send updates, promotions, and marketing content (if you have opted in)

  • To comply with legal obligations

  • To personalise your experience and deliver targeted advertising (only with your consent or where legally permitted)

4. Disclosure of Your Personal Information

We may disclose your personal information to:

  • Delivery partners and couriers

  • Payment gateways and financial institutions

  • IT and marketing service providers

  • Legal, accounting, or regulatory bodies (if required by law)

All third-party service providers are required to handle your data securely and only for the purposes agreed.

5. International Data Transfers

Some of our service providers may be located outside Australia (e.g. in the US or Europe). When we transfer personal information overseas, we ensure it is protected under similar privacy standards.

6. Your Rights Under Australian Law

You have the right to:

  • Request access to your personal information

  • Request correction if your information is inaccurate

  • Opt-out of marketing communications at any time

  • Request that we stop using your data for targeted advertising

To exercise any of these rights, please contact us via the details below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Provide essential website functionality

  • Analyse site traffic and usage patterns

  • Deliver personalised content and ads (with your consent)

You can control cookie settings through your browser preferences. For more information, see our [Cookie Policy].

8. Security of Your Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes secure server environments, access controls, and encryption where appropriate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions about this policy or to make a privacy-related request, please contact:

Privacy Officer – IITSUPPORT
📧 Email: sales@iitsupport.com
📞 Phone: 02 8677 8677
📍 Address: Shop 4a/41-43 Dunmore St, Wentworthville, NSW 2145